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Terms of use

These draft terms describe the expected commercial model for Datplan DataPull while source access and checkout are being prepared. They should be legally reviewed before live sales.

Source access and billing

Datplan DataPull source access is purchased by source and plan. Users sign in with an email address and source access is associated with the purchasing email address. Multiple email addresses may access the same tenant where the source provider allows that access model and the relevant permissions are in place.

Prices are shown excluding VAT and applicable taxes. Unused monthly allowances and daily pull credits do not roll over.

Upgrades and downgrades

Users may upgrade during a billing period where supported. Any extra charge, access change, or allowance treatment will be confirmed during the billing process. Downgrades normally take effect at the end of the current billing period unless a different arrangement is agreed with Datplan.

Cancellation and refunds

Customers may cancel renewal at any time. Cancellation takes effect at the end of the current paid period. Fees are not normally refunded or prorated once source access has started, except where required by law, where Datplan cannot provide the paid access, or where there is a duplicate charge or billing error.

Cancelling source access may prevent future pulls after the paid period ends. It does not delete dashboards, exports, logs, schemas, or other outputs already created on the user device.

Fair use

Datplan allowances are subject to source provider limits and any allowance already used outside Datplan. If another app, integration, automation, or user consumes the provider tenant's API quota, Datplan pulls may be limited before the Datplan tier allowance is fully used.

Users must not attempt to bypass allowances, source permissions, rate limits, account controls, or provider terms. Datplan may restrict, suspend, or refuse access where usage appears abusive, unlawful, unsafe, or inconsistent with the intended reporting workflow.

Full and incremental pulls

Datplan may support full pulls and incremental pulls. Incremental pulls use the last saved pull position or checkpoint where supported by the source provider and endpoint. Incremental pulls are intended to reduce Datplan tier allowance usage and provider allowance consumption, but availability and effectiveness depend on provider API behaviour, endpoint support, tenant state, and any provider-side limits.

Contact

Contact info@datplan.com for terms, billing, or support questions.

Full pulls, incremental pulls, and BI exports

Datplan DataPull may offer full pulls and incremental pulls. Incremental pulls use the last saved pull position or checkpoint where supported by the source provider and endpoint. Incremental pulls may reduce Datplan tier allowance usage and source provider allowance consumption compared with repeated full pulls, but they do not bypass source provider limits or Datplan plan allowances.

Star-schema exports, including fact and dimension style outputs, are available where supported by the relevant source, endpoint, and dataset. BI tools such as Power BI, Tableau, QlikView, and similar tools may connect to exported outputs and refresh from updated exports. Availability and suitability depend on the selected source, tier, dataset, and provider limits.