Support and billing help
Contact Datplan for product support, source access questions, billing queries, cancellation support, and privacy requests.
Contact Datplan
Email info@datplan.com for support and billing enquiries.
Do not send passwords, provider tokens, raw customer data, full local databases, or screenshots containing sensitive information unless Datplan specifically asks for them through a secure support route.
Source tier purchases
Source tiers are selected inside the signed-in Datplan DataPull app. The app purchase flow uses Stripe and applies the selected source tier to the signed-in email address after payment confirmation.
For billing changes, cancellation support, duplicate charges, or source access issues, contact Datplan using the support email.