Support and billing help

Contact Datplan for product support, source access questions, billing queries, cancellation support, and privacy requests.

Contact Datplan

Email info@datplan.com for support and billing enquiries.

Do not send passwords, provider tokens, raw customer data, full local databases, or screenshots containing sensitive information unless Datplan specifically asks for them through a secure support route.

Source tier purchases

Source tiers are selected inside the signed-in Datplan DataPull app. The app purchase flow uses Stripe and applies the selected source tier to the signed-in email address after payment confirmation.

For billing changes, cancellation support, duplicate charges, or source access issues, contact Datplan using the support email.

Support request form

Do not include tokens, passwords, raw customer data, provider secrets, or sensitive screenshots.